Computer Anxiety Rating Scale – CARS (Heinssen, Glass & Knight, 1987)


Computer Anxiety Rating Scale – CARS  (Heinssen, Glass & Knight, 1987) Instructions:

For each statement, decide whether you disagree or agree with the statement using the following
5 point scale ranging from strongly disagree to strongly agree.  In the box to the right of each statement, fill in the number on the 5 point scale that best describes your level of disagreement or agreement.



Strongly Disagree                                                                                                          Strongly Agree

1          2          3          4          5



  1. I feel insecure about my ability to interpret a computer printout.
  2. * I look forward to using a computer in my job.
  3. I do not think I would be able to learn a computer programming language.
  4. * The challenge of learning about computers is exciting.
  5. * I am confident that I can learn computer skills.

Rosenberg Self-Esteem Scale (Rosenberg 1965)


The scale is a ten item Likert scale with items answered on a four point scale - from strongly agree to strongly disagree. The original sample for which the scale was developed consisted of 5,024
High School Juniors and Seniors from 10 randomly selected schools in New York State.

Instructions: Below is a list of statements dealing with your general feelings about yourself. If you strongly agree, circle SA. If you agree with the statement, circle A.  If you disagree, circle D.  If you strongly disagree, circle SD.



1.
On the whole, I am satisfied with myself.
SA
A
D
SD
2.
At times, I think I am no good at all.
SA
A
D
SD
3.
I feel that I have a number of good qualities.
SA
A
D
SD
4.
I am able to do things as well as most other people.
SA
A
D
SD
5.*
I feel I do not have much to be proud of.
SA
A
D
SD
6.*
I certainly feel useless at times.
SA
A
D
SD
7.
I feel that I’m a person of worth, at least on an equal plane with
others.
SA
A
D
SD
8.*
I wish I could have more respect for myself.
SA
A
D
SD
9.*
All in all, I am inclined to feel that I am a failure.
SA
A
D
SD
10.
I take a positive attitude toward myself.
SA
A
D
SD